A popular tourist spot in the Moorlands has stated that their team will be “ready to welcome guests back” once Government guidelines, during the current coronavirus situation, allows them to. The message was announced on the Alton Towers Resort website last week and also gave details of how bookings, which have already been made, can be changed.
A popular tourist spot in the Moorlands has stated that their team will be “ready to welcome guests back” once Government guidelines, during the current coronavirus situation, allows them to.
The message was announced on the Alton Towers Resort website last week and also gave details of how bookings, which have already been made, can be changed.
A spokesman for Alton towers said: “Since the resort closed on March 20, we have been working tirelessly to make sure that when it is safe to reopen, we are absolutely ready to welcome guests back to Alton Towers.
“As part of the team at Merlin Entertainments, we’ve been taking advice from colleagues across the globe on how best to reopen in line with new safety guidelines.
“Our expert teams have created a comprehensive plan: from enhanced cleaning regimes to social distancing measures, we’ll be doing everything we can to make sure that our guests have a brilliant, safe visit.
“Following the latest Government guidelines (issued on May 10), and given the continued uncertainty about when we will be able to reopen, we are now asking guests with short breaks booked between June 1 up to and including July 3 to move their bookings free of charge.”
The spokesman added that guests with pre-booked theme park tickets for dates when the Alton Towers Theme Park is closed will be able to use their tickets on any other day during the 2020 theme park season (excluding Fireworks events on November 6, 7 and 8).
They added: “Further information for guests with pre-booked and promotional tickets will be published on our website prior to opening.
“In our 40th Birthday season, we are determined to be here for you and your families, offering awesome thrills and fantastic memories, as we have done for decades and will continue to do for many more.
“We will be sharing our full plans soon.
“In the meantime, please keep smiling, clapping and supporting each other.”
Meanwhile, the Times & Echo asked Alton Towers about the 2020 Season Tickets which have been purchased. The spokesman confirmed that any season tickets which have been purchased for Alton Towers before a certain date, will now be valid until next year.
They said: “All 2020 Season Passes purchased before May 18 are now valid until June 30, 2021.”
For further information go online to www.altontowers.com/tickets-passes/season-annual-passes/season-pass.
Alton Towers has also, this week, released details of how the team have been preparing to open up the resort, once it is allowed to do so. For further details, go to https://www.altontowers.com/about-alton-towers/blog/preparing-to-reopen-alton-towers-resort/
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