A husband and wife team have received a ‘huge moral boost’ after winning an award. The New Olive Tree has won a Good Food Award for the second year running. The restaurant, in High Street, Cheadle, was nominated for the accolade by a customer.
A husband and wife team have received a ‘huge moral boost’ after winning an award.
The New Olive Tree has won a Good Food Award for the second year running.
The restaurant, in High Street, Cheadle, was nominated for the accolade by a customer.
A subsequent poll saw enough votes secure the award, which owners Lou and Martin Spendelow-Wrench said came as an amazing surprise.
The Good Food Awards are by invitation only and every award is issued based on a strict policy scorecard.
Repeat winners have to maintain the initial standards that gained them entry and the awards are issued based on a combination of scorecard points, food hygiene scores and consistent positive customer feedback.
The New Olive Tree’s co-owner, Lou, said: “It’s really special now – with the whole Covid-19 situation, to have someone think of us and nominated us for an award was just amazing.
“The Good Food Awards sent us a link which we put on our website and the response has been fantastic with people voting for us.
“It was a bit of a shock, what with everything else that’s been going on, but it’s been a massive morale boost in these uncertain times.”
The New Olive Tree hasn’t yet re-opened as a restaurant, with Lou and Martin focusing more on their takeaway offer in response to the Covid-19 restrictions which have hit the hospitality industry since March.
Lou said: “We chose not to open, it wouldn’t be right for us to open right now.
“It wouldn’t be us – we don’t want to put anyone at risk, but we don’t want to lose The New Olive Tree feeling either.
“We’ve worked so hard on the takeaway side to make sure the standard of the food is the same quality we would offer for eating in.
“We only take a certain amount of orders and while we’ve always done takeaways, we’ve just been focusing on that even more because that’s what’s keeping us going.
“When you’ve worked so hard to build something up it’s really hard to feel so sort of low and uncertain, which is why receiving this award has been so amazing.
“We’ve always supported local independent businesses and will continue to do that. We just want to say a massive thank you to all the people who have supported us.
“Our regular customers know I’m a very huggy person and I’m really missing that contact with people. We just want to say thank you, send everyone lots of love and a virtual hug.”
The Good Food Awards have been recognising high standards in the food industry since 2002, with Good Food Awards for fine dining, cafes, bistros and restaurants – as well as fish and chip shops, eligible for the prestigious prize. Categories for hotels, were added in 2014, followed by gastro pus and takeaways in 2016.
A spokesman for the Good Food Awards said: “Over the last 12 months we have evaluated customer feedback and these premises have demonstrated exceptional levels of food quality, service and value when compared to our industry benchmarks in their category.
“In recognition of this achievement they have been duly awarded the 2020 Good Food Award.”
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